Huldra Terms of Service

Terms of Us

Thank you for using our products and services (“Services”). The Services are provided by Huldra, located at Atasehir, Istanbul - Türkiye, contactable via email at hello@huldra.io.

By accessing www.huldra.io, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Huldra's website for personal, non-commercial transitory viewing only. Under this license, you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose, or for any public display (commercial or non-commercial)
• Attempt to decompile or reverse engineer any software contained on Huldra's website
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or “mirror” the materials on any other server

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Huldra at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Disclaimer

The materials on Huldra's website are provided “as is”. Huldra makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Huldra does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.

Limitations

In no event shall Huldra or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Huldra's Internet site, even if Huldra or a Huldra authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Billing

Payments on www.huldra.io are processed using secure systems with no sensitive financial information being input through our website. Secure methods of accepting payments are processed using SSL encryption. By purchasing our services, you explicitly agree that you understand and agree to what you are purchasing and will not file a fraudulent dispute. Furthermore, you have authorization to use the payment source used to make the purchase. Upon a fraudulent attempt to file a dispute or chargeback, we reserve the right to reset services, terminate your account and/or permanently ban your IP address. Users acknowledge chargebacks, disputes, or payment reversals will not be carried out prior to discussing the situation with our support team.

Revisions and Errata

The materials appearing on Huldra's website could include technical, typographical, or photographic errors. Huldra does not warrant that any of the materials on its website are accurate, complete, or current. Huldra may make changes to the materials contained on its website at any time without notice. However, Huldra does not make any commitment to update the materials.

Links

Huldra has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Huldra of the site. Use of any such linked website is at the user's own risk.

Site Terms of Use Modifications

Huldra may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Governing Law

Any claim relating to Huldra's website shall be governed by the laws of Turkey without regard to its conflict of law provisions. General Terms and Conditions applicable to the Use of a Web Site.

Support

We strive to provide our users with industry-leading support. For any sales or technical questions, please email us at hello@huldra.io.

Refunds General Policy

Customers who are not satisfied with our services may request a full refund within the first 30 calendar days from the date of the initial purchase. Refund requests must be initiated through our customer support agents, accessible via email at hello@huldra.io.

Exclusions

The following scenarios are not eligible for a refund:

• Free credits or promotional services.
• Services that have been fully delivered and confirmed.
• Accounts that have violated our Terms of Service.

Process

To initiate a refund request, contact our customer support agents with your order number and a detailed explanation for the refund request. Our customer support team will review the request and will inform you within 3-5 business days whether it has been approved or denied. If approved, the refund will be issued to your original payment method, generally within 7-10 business days, depending on your financial institution’s processing time.

Right to Deny Refund

Huldra reserves the right to deny refund requests under the following circumstances:

• Any attempt to abuse or exploit the refund policy.
• Multiple refund requests by the same customer for the same or different services.
• Failure to adhere to all terms and conditions outlined in this Refunds section and other sections of our Terms of Service.

Service-Specific Guidelines

Once the ordered services have been fully delivered and confirmed, these services are not eligible for a refund. If you encounter any issues with the delivery or quality of these services, please contact our customer support for assistance before the 30-day period expires.

Inquiries

All inquiries regarding this Refund Policy should be directed to our customer support team via email at hello@huldra.io.

By making a purchase on www.huldra.io, you agree to this Refund Policy in its entirety. Huldra reserves the right to modify or update this policy at any time without prior notice.

Service

Huldra is not affiliated with any third-party partners in any way. It is your sole responsibility to comply with rules and any legislation that you are subject to. You use Huldra's services at your own risk. We are not responsible for your actions and their consequences. We are not to blame if your account is banned for any reason. We require necessary information to provide our services. We do not store, give away, or otherwise distribute your information to any third parties. The expected results of our services are not guaranteed to you in any way. We can't guarantee the continuous, uninterrupted, or error-free operability of the services. It is the sole responsibility of the customers to ensure their accounts are set to “public” during their use of the Huldra service. Any downtime of service in relation to a client changing their profile to “private” will not result in any payment reimbursement for that period of time. You agree that upon purchasing our service, that you clearly understand and agree on what you are purchasing and will not file a fraudulent dispute via the payment processor. We reserve the right to modify, suspend, or withdraw the whole or any part of our service or any of its content at any time without notice and without incurring any liability. It is your sole responsibility to check whether the Terms have changed.